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We would like to take this opportunity to thank you for the fantastic result you achieved regarding the sale of our property in March. Your communication and professionalism exceeded our expectations, as it did when we originally purchased the property through you in 1999. To that end, you continuously kept up appraised of market values in our area. Further, when we were planning to relocate 18 months ago, you took the time to visit and give us the best possible advice in terms of leasing our property, with the view to possibly selling at a later date. What really impressed us was that you did this obligation free. We are very grateful for your advice, indeed it has certainly paid off. With living 600km away, what could have been- and usually is- a difficult and stressful time selling, was most definitly not. We had total confidence and trust in your ability, and absolute peace of mind. We have no hesitation in recommending your services to any prospective vendors. Thank you, again, Paul.
Thanks for all your help in selling our unit, without your help I would have been in the dark I got more info from you. In regards to what was happening in the sale of our unit I had asked you for a realistic price which you had done and within a week the unit was sold. I would certainly come back to you if I needed to buy another place you gave us great help. And also like to thank Melanie for the help in all the years with the renting of the unit many many thanks to both of you and your wonderful help.
Just wanted to let you know how impressed I am with Paul Ham. He sold my unit within two days! After three months of waiting with the other real estate agent I thought it was a miracle! Paul was always curteous, professional and supportive. He kept me informed every step of the way. He is obviously very competent and experienced- he is an asset to your company! I just wanted you to know how much his services were appreciated
Thank you for all your help in selling my house. I was impressed with the way you handled the sale. Normally I would not have gone with the agent that quoted me the highest listing price. However, when I asked you how you come to your recommended listing price you were able to justify it with sufficient evidence which then gave me the confidence to list my property with you. I was impressed also with the fact that nothing seemed to be too much effort for you. The advise you gave me in presenting my property to it's full advantage and the photo's which you took and retook in order to show my property's great points. I had phone calls from family and friends that said the property looked great on the web site. The time and effort you put in showing many people through my property besides the open house inspection times helped in achieving a quick sale and I appreciate that very much. I would have no hesitation in recommending you as an Agent for others wishing to either sell or purchase property.
I have sold my house through Alan Pont of Gosford First National and thoroughly recomment his services. I had previously spent four months trying to sell my home through another agent, (part of a well known franchise group) with not one inspection in four months. Once I engaged Alan to market my property there was a constant stream of people inspecting the house over the first few weeks and has already sold the property. It's a great load off my mind to know I can now get on with my plans for the future. I have found Alan to be hard working and very professional, keeping me informed every step of the way and even helping me with things outside the normal responsibilities of an agent. To anyone wanting to sell their home I would recommend Alan as someone who gets the job done.
Dear Bob, I am writing to express my thanks for your assistance in selling our home recently. I must admit that I was feeling rather cautious as I began the process, but from the first moment you entered our home there was a confortable feeling of trust which has remained to this day. You have assisted Lyn and I throughout the process, and your honesty and straight forward approach have been welcome. It has been a pleasure to deal with you in every respect, and the fact that you managed to sell our home in just three days was an added blessing. Also your willingness to advise and assist us in matters pertaining to the purchase of our next home, even though not on the Central Coast. I feel that your introductory pamphlet which arrived in our letter box was providential, and would be happy referring anyone to you in the future.
Just a quick note to thank you Bob, and your team at First National for selling our property in such an extraordinarily quick time. As you know we were deciding between you and your competitors. I found it disappointing that when challenged, one agent was intent on wasting their energy criticising their opposition. You on the other hand were fully focused on the job of selling our property and didn't enter into the banal rubbishing of the opposition. I found your approach unique and refreshing, and where the others raised objections you had answers. I found you honest and direct and what you said was going to happen and did happen. Congratulations to you and your team and I highly recommend your professional services to anyone wishing to sell their home.
My husband and I feel that the sale of our property and the purchase of our new property were dealt with at a very professional level. Bob has been great and we appreciate his honesty on both properties. We will have no hesitation on recommending First National to people we know in the area. We look forward to sharing a lovely glass of champagne at the house warming Bob.
We thank you for your excellent salesmanship regarding our house in East Gosford, especially for organising the early vacancy with the tenants. We send our best wishes for every success in future sales.
Thanks for your great service during this period. I'm very happy with the prompt communication and smooth transaction with you. I would definately recommend you guys to my friend!
We wanted to say thank you for your professionalism in the way you dealt with us.
With the passing of another year and Christmas upon us I really wanted to let you know you play an important role in my year with the sale of my villa. I appreciate your suggestions re the sale, the manner in which my home was advertised, attention to my queries also those successful open days which resulted in the sale. It was a fairly quick operation. Then when during the final paper work I appreciated you keeping in touch re finalisation. Thanks for it all! I would like to pass onto you and your family my best wishes.
I would like to take this opportunity to thank you for all your help in selling our house. We found you and the team at Gosford First National helpful and professional. We were extremely happy with the advertising package and how quickly the house sold. I would recommend your services to anyone wanting to put their house on the market.
We feel that the sale of our property and the purchase of our new property were dealt with at a very professional level. Bob has been great and we appreciate his honesty on both properties. We will have no hesitation in recommending First National to people we know in the area. We look forward to sharing a lovely glass of champagne at our house warming.
I just wanted to take a quick moment to thank you for achieving such a quick sale our of property at a reasonable price. As you know we tried another agency earlier because we were seduced by their colours and marketing. Much to our disappointment the writing of the advertising was poor, we were not given the opportunity to see it, and there were no results - not even one looker in 3 months. That agencies team did not 'pick it up'. What a contrast it was dealing with you. Both you and your team kept us informed at every step, consulted us, and most importantly, identified a buyer within ONE MONTH! I know it took quite a bit of effort to bring this particular pot to the boil, and I think it was here that your lifetime of sales experience really came to the fore. I was very pleased when you managed to get our home selected for the Dress Circle in the Express Advocate realestate.com.au supplement but when you later achieved a front cover article, I was very impressed!. The article was excellent!. Your team also showed enthusiasm, and offered an excellent back up to you, with your other agents also working with us. Thanks again, Bob, we really appreciated your efforts - and the results.
Just a quick note to say thank you for selling our house in TWO weeks! and for $20,000.00 above what your opposition quoted us. Because of your phenomenal result my wife and I are stress free and able to purchase a house in a higher price bracket. Your professional approach and previous results are certainly well founded. I wish you well and I will be contacting you for any future dealings I have in real estate.
Just a quick note to thank you and your team at First National for selling our property in such an extraordinarily quick time. As you know we were deciding between you and your competitors. I found it disappointing that when challenged, one agent was intent on wasting their energy critising their opposition. You on the other hand were fully focused on the job of selling our property and didnt enter into the banal rubbishing of the opposition. I found your approach unique and refreshing, and where the others raised objections you had answers. I found you honest and direct and what you said was going to happen did happen. Congratulations to you and your team and I highly recommend your professional services to anyone wishing to sell their home.
Bob Fennell has recently sold an investment property on my behalf in West Gosford. I was an absentee owner living in Sydney, and prior to contacting Bob I had the property listed with another local agent for over eighteen months. During that time there was almost no activity and no strategy in place regarding the sale of the property. To add to the frustration there was minimal contact from the listing agent. I am planning to relocate overseas and the move was dependent on selling the property!. A friend put me in touch with Bob, and from that first conversation I had with him I realised that I was dealing with a true professional. Bob honoured all the promises that are outlined in First Nationals Customer Service Charter. I was provided with expert advice and recommendations and within the first two weeks there was a plan in place and immediate interest shown in the property from potential buyers. Bob attended to several on site appointments on my behalf to sort out various issues and provided solutions to the problems in record time. He also kept me informed of any progress and treated me with courtesy and respect. Within three months of our initial discussion he has achieved the sale in what we can only be described as a very tough market. I am so impressed that I will be dealing with First National when I purchase my next home. Thank you, Bob, and thanks to the whole team in First National Gosford for providing outstanding quality service.
I was completely satisfied with the service provided by Paul Ham. I was given good advice and kept informed throughout the process. I could not have asked for better service than I got from Paul, and of course, the friendly and courteous and efficient service of other staff assisting.
As the sale was completed, I feel its definately time for some feedback. I had brief dealings with Paul Ham when I first brought this house back in 2002. He did not have anything available at that time, but I remembered him as being courteous and keeping in touch. My memory of his name would have been refreshed periodically when scanning ads in the local paper. I have found Paul to be a first class agent again. He gave me a realistic sales estimate and gave very good advice on presentation of my house including recommending tradesmen. He kept in touch throughout - I particularly appreciated this because I am living interstate now. Melissa also sent advertising material and confirmed that the contracts had been exchanged. The only thing I would do differently is list with your agency at the beginning - I'm sure I would have got a better price and sooner!
I just wanted to say thank you for helping our family with the sale of our home recently. We found the experience of working with you quite different from the agent who previously had the property on the market for 12 months. We were delighted with your willingness, professionalism, commitment to getting the best possible price for the home, and the courtesy and co-operation you showed to all members of the family. The number of inspections you were able to bring to the house, both in open houses and individually, far exceeded the response we had from the previous agent and was no doubt a major factor in finding a buyer for the home at a good price. We also appreciated your advice and guidance in the difficult negotiation to maximise the offer from the eventual buyer. It was a great relief to sell the house after so long. We wish we had spoken to you in the first place.
I am writing to let you know how much we appreciated the service provided by Alan Pont in selling our property in Kariong earlier this year. Being from interstate, I needed someone who would give me the attention, patience and common sense to organise the paperwork, arrange for advertising and to help me understand the process of selling a property - all within the shortest time possible, and just before Christmas. I canvassed a number of agents on the Central Coast, and was very impressed by Alan's down to earth 'no fuss' approach to the relationship. I found him to be honest, genuine and very committed to understanding my needs, but he also had the intregrity and professionalism to guide me to more realistic expectations when needed. I know that he is a family man with links to the local community, and I believe this background, his maturity and his friendliness worked to produce a quick sale, for a good price. As a regular Army officer and psychologist of over 20 yrs experience, I have worked with a variety of people in many types of environments. I immediately felt comfortable with Alan, who quickly built trust and respect. I would recommend him as a genuine professional, and a bloke who looks after his clients. I would appreciate it if you could pass on my gratitude to Alan, and the rest of the team who helped us close the deal.
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